- カイ is technologically fasting -

It's about my Digi plan. Business plan to Converting back to Postpaid. Yes! I've been using business plan for over 2 years now. So here's the deal. SMS (5 sen (D2D) and 15sen (D2O)), and free for digi customer if we call our colleague within the company. Other than that it's 15 sen/min. MMS and other rate are still the same. 

Anyway, it was a decision to make finally that i found out that the Business plan that I've used does bring advantages to me in a way, yet but most of my colleagues are using Maxis, Hotlink and Celcom, and most of the time I'm using the company phone to call out. In case of emergency, I'll use my own number to call, in which there's some subsidize there. Anyway, the point is that, since i'm calling my colleagues for free, Digi classified me as "still tied" to the company. After checking, my business plan actually cease contract in December 2008. I have actually come up with, if it is so, then my bill will actually shoot up like gazzillion RM... which is not the case. Seemingly that's the case, Digi 50 offer more advantages in terms of Friends and family, points and other packages which is not included in the Digi Business plan. 

Okay. I went to Digi Center, which i ask them to help me to convert back to postpaid. Seems like I'm getting lots of opinion from every side of the center. I was frustrated somehow with how they have different view in terms of switching back their plans. The last Digi employee, which i presume that she knows everything, telling me to ask my company to issue a letter to terminate my Business plan and switch back to Digi postpaid. After couple of days "Hu Ha" here and there, a Digi  adviser called me up to confirm that I only need to pay my outstanding and Wala!. I can switch back to postpaid plan. NO letter is require for the plan switching. 

Well, you see the whole process not only includes calling the Digi center over and over, not to mention how annoying I will sound whenever they ask me to do something which is unreasonable. To top that, I have called Digi Helpline to confirm the logic of my action. For a week, until yesterday, after my Medical checkup, I went straight to the Center again. After couple of "hu ha" again, they advice me that the switching will take around 24 hours maximum to complete the switching. Later last night, my SIM card was inactive and I was technologically fasting from calling, texting, mmsing and others. 

FASTING! First time man! Anyway, I was so frustrated that I need to wait for another min 2 hours, praying and hoping that the process will be fast. 

Nope. Up untill 19 hours to be exact, I was able to restart my phone and Wah la! The Digi Line is back. Weird, I was sure that I'll be having lots of notification on my "not sent" SMSs, with lots of miss called. And then it hit me. My friend called me up saying that I've change my Number. What !?!?!!? 

What the heck is going on! I was so sure that this time, I'll hit them with lots and lots of Gummy bears in the mouth and ask them start talking. 

After sometimes of another "hu ha", they feedback to me that there's some technical problems, asking me to restart my phone. There you go. I think I got everything settle. See how's the bill going to be now. 

After all, Digi is always the smarter choice after all.. or is it? 

カイ